Global Journal of Economics and Business

Related Articles ( Service Quality of Banking Services )

The Quality of Banking Services and its Relationship to Customer Satisfaction at the Arab Islamic Bank in Palestine

Ahmad Herzallah , Hamza Nadi , Salwa Barghouthi , Yasmeen Abd Alwahab

Objectives: The aim of this study was to determine the quality of banking services and its   relationship with customer satisfaction at the Arab Islamic Bank. Methods: To achieve the study objectives, a descriptive-analytical approach was used. A questionnaire was designed, consisting of two ...

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